Privacy Policy
Last updated: August 8, 2026
PropHero (“we,” “us,” or “our”) respects your privacy. This policy explains what we collect, how we use it, and the choices you have. It applies to prophero.io and to consultations booked through the site.
Information we collect
When you contact us through the website or book a consultation, we may collect:
- Your name and title
- Email address and phone number
- Property or community details (e.g., building name, address, number of units)
- Any message or notes you submit to us
- Basic technical data (pages viewed, device type, language) via privacy-respecting analytics
Consultation booking is handled by our scheduling provider (Calendly). When you book through their widget, the information you submit is also processed by Calendly under their own privacy terms.
How we use your information
We use the information you provide only to:
- Respond to your inquiries
- Schedule and follow up on consultations
- Deliver property management services you request
- Improve the content, performance, and security of our website
We do not sell your information
We do not sell, rent, or trade your personal information to third parties. We only share information with service providers that help us operate the site and deliver our services — for example, our scheduling provider (Calendly) and standard web hosting and analytics tools — and only to the extent necessary for them to perform their work.
Data retention & security
We retain contact information for as long as reasonably necessary to respond to your request, deliver services, and meet our legal and business obligations. We use reasonable administrative and technical safeguards to protect your information, although no system is 100% secure.
Your choices
You can ask us to access, correct, or delete the personal information we have about you at any time by emailing hello@prophero.io. You can also decline optional cookies or tracking through your browser settings.
Updates to this policy
We may update this policy from time to time. The “Last updated” date above reflects the most recent revision. Material changes will be reflected on this page.
Contact us
If you have questions about this policy or your information: